DioDict Terms of use
Chapter 1 General Provisions
Article 1 (Definition of Terms)
The terms used in this Agreement are as follows.
① “Company" means the business operator that provides the services via mobile devices.
② “User" means a person who enters into the contract to use the services provided by the Company pursuant to this Agreement.
③ “Mobile Device" means a device that can download and install Contents such as a mobile phone, smartphone, PDA, and tablet PC.
④ “Contents" means any paid or free content digitally created by the Company for the services it provides for Mobile Devices.
⑤ “Application" means all programs downloaded or installed on Mobile Devices in order to use the services provided by the Company.
⑥ “Open Market" means an e-commerce environment built to enable users to install and pay for Contents on Mobile Devices.
⑦ The definitions of the terms used in this Agreement shall follow the provisions stipulated in the related laws and service policies except the ones stipulated in this Article. Any terms not defined
in these regulations shall be subject to normal commercial practice.
Article 2 (Purpose)
This Agreement is intended to define the rights, obligations, and responsibilities between the User and Selvas AI Inc. (hereinafter, the Company) in the User’s using the Applications provided bythe Company.
Article 3 (Effects and Change of Agreement)
① The content of this Agreement shall be included and posted in the Application or notified to the User on the website (www.selvasai.com) or by other means. The agreement starts to be valid when the user agrees to it to install and use the Application.
② The Company may amend the provisions in this Agreement or any additional provisions applicable to the Application for the purposes of reflecting changes in the laws, Applications, etc. In the event of a change in this Agreement, the Company shall announce the amendment without delay during the period from 15 days before to the day before the effective date of the amended version in accordance with the method under Paragraph 1 of this Article. However, if the amendment made to the Agreement is unfavorable to the User, the Company shall notify the User of the amendmentｓtarting from 30 days before the effective date of the amended version and for a considerable period of time after the effective date via announcements and other means such as email, etc. (If the User has not provided or updated contact information, making it difficult for the Company to send individual notices, the Company’s posting of the amendment in the Open Market for the Application shall be deemed a completed individual notice to the User.)③ If the User does not express to the Company an intention to reject the amended Agreement by its effective date even if the Company has clearly announced or individually notified the User that such absence of expression shall be deemed to be the User’s consent, the Company shall consider that the User has agreed to the amended Agreement.
④ The User may discontinue using the Application and terminate the Agreement without agreeing to the amended Agreement.
⑤ If there is a conflict between this Agreement and the amended Agreement, the amended Agreement shall prevail.
⑥ The Company shall not be liable for damages or losses caused to the User due to the User’s failure to recognize the changed Agreement when the Company has taken all the measures pursuant to this Article in amending the Agreement.
⑦ The Company may amend this Agreement to the extent that it does not violate the relevant laws or regulations such as Act on the Consumer Protection in Electronic Commerce, etc., Act on the Regulation of Terms and Conditions, Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and Content Industry Promotion Act.
⑧ The Company may install additional components for normal use of this Application. The provisions of this Agreement shall apply to the additional components in the same manner.
Article 4 (Conclusion and Application of Service Use Contract)
① The service use contract is established when the User has installed the Application and starts to operate it normally on the device.
② The Company may not fulfill its obligation to provide its services in accordance with the service use contract in a situation that falls under any of the following Clauses.
1. If the User uses the service in an unusual or indirect way in a country where the Company does not provide the service
2. If the User requests use of the service for the purpose of harming well-being, order, or public morals of the society
3. If the User intends to use the service for fraudulent purposes
4. If the User intends to use the service for profit-making purposes
5. In other situations where the Company deems that is inappropriate to allow the User to use the service based on the provisions in this Agreement
Chapter 2 Use of Application
Article 5 (Intellectual Property Rights)
① All the intellectual property rights, including copyrights, for works created by the Company shall belong to the Company.
② The copyrights of contents created by the User while using the Application shall belong to the User.
③ The User may not use the information obtained during use of the Application for commercial purposes or allow any third party to use it by way of copying, publishing, distributing, broadcasting or otherwise without consent of the Company.
Chapter 3 Obligations of Contracting Parties
Article 6 (Obligations of Company)
① The Company shall grant the User a right to install and use the Application.
② When an update of the Application has become available, the Company shall provide the User with the files for updating the Application. However, some updates may make some of the existing functionality of the Application unusable or add new features.
③ The Company shall not provide or share the User’s personal information to or with third parties unless the User has granted permission to do so or the related laws stipulate otherwise.
④ The Company shall promptly process any complaint received from the User regarding the Application and notify the User via e-mail if it is difficult to resolve the issue in a short amount of time.
⑤ In the event of any damage to the User due to the Application provided by the Company, the Company shall bear the liability only if such damage is caused by intentional or gross negligence of the Company, and the scope of liability shall be limited to direct damages.
⑥ The Company shall comply with the relevant laws such as Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., Protection of Communications Secrets Act, and Telecommunications Business Act.
Article 7 (Obligations of User)
① The User may not do the following.
1. Distributing, sharing, sublicensing, lending, or leasing the Application or using other means to allow a third party to use it (via broadcasting or other method on the Internet, information network, or other media) or using the Application commercially
2. Modifying, remodeling, transforming, or making a derivative work of the Application
3. Reverse-engineering, decompiling, or disassembling the Application or otherwise attempting to derive the source code from the Application
4. Removing or altering any copyright, trademark, or other proprietary notices contained in the Application
5. Using the Application in an illegal way or for illegal or activities
② The User may not transfer or give the right to use the Application or other status on the use contract to a third party.
③ The User may not impersonate an employee or operator of the Company or use the name of another person to post contents or send out e-mails, pretend to be someone else, or falsely specify a relationship with another person.
④ The User may not purchase paid content by using someone else's credit card information, wired/wireless phone number, bank account information, etc. or use another User's ID and password illegally.
⑤ The User may not collect, store, post, or distribute another User’s information without authorization.
⑥ The User may not duplicate, circulate, or commercially use without authorization information obtained during use of the Company's services or exploit known or unknown bugs in using the services.
⑦ The User may not deliberately transmit, post, distribute, or use information (computer program), computer software, or hardware of which transmission or posting is prohibited by law or viruses, computer codes, files, or programs created in order to interfere with or destroy the normal operation of telecommunication equipment.
⑧ The User may not commit an act that violates the related laws, good public morals, or social norms.
⑨ The User bears all rights and responsibilities, including copyrights, regarding the contents that the he or she creates or posts via the Application, and the Company shall not be liable for any damage caused by the User's carelessness in managing the contents.
⑩ The User is solely responsible for management of his or her account and Mobile Devices and shall not allow others to use it. The Company shall not be liable for any damage caused by the User’s carelessly managing his or her Mobile Devices or allowing others to use them.
⑪ The User shall set and manage a payment password in each Open Market so that no wrongful payment can be made. The Company shall not be held liable for damage caused by the User's negligence.
Chapter 4 Service Use and Restrictions
Article 8 (Provision of Service)
① The Company shall make the service immediately available to a User who has concluded the service use contract in accordance with the provisions of Article 4. However, some services may start to be available from a designated date as required by the Company.
② The Company may provide the User with additional services other than the basic services set forth in this Agreement.
③ The Company may differentiate the services offered to the User according to his or her use time, number of uses, time of the purchase, and device used for the purchase and through segmentation of the services provided.
Article 9 (Use of Service)
① The Company may suspend all or some of the services in the following cases. In such a case, the Company shall notify the reasons for and period of suspension in advance on the Company's website. However, if the circumstances make prior notification impossible such as in the following cases, the Company may make ex post facto notification.
1. If suspension is necessary for system operation such as for a periodic system check, expansion or replacement of the server, or fixing an unstable network
2. If normal provision of services is impossible due to power outage, service facility failure, sudden rise in use, facility repair or maintenance by a key telecommunications service provider, etc.
3. Under any circumstance beyond control of the Company such as a war, calamity, natural disaster, or other similar national emergencies
② The Company provides services using Applications dedicated to Mobile Devices. The User can download the Applications and use them for free or for a fee.
③ In the case of paid Contents, the User may use them after paying the specified rate for the service. If the User is to download an Application or Content or use a service via the network, additional charges set by the User’s mobile carrier may be incurred.
④ The services that the User uses via Applications downloaded and installed are tailored to the characteristics of the Mobile Device or mobile carrier. In the event that the User’s Mobile Device or mobile account is changed or the User is using the roaming service abroad, the Contents may not be available in whole or in part, which the Company shall not be responsible for.
⑤ For services that use a downloaded and installed Application, a background process may be run. In such a case, there may be additional charges according to the characteristics of the Mobile Device or mobile carrier, and the Company shall not be responsible for this.
Article 9 (Change and Termination of Service)
① In order to provide smooth services, the Company may change the services according to the operational or technical needs and shall announce such changes on the Company's website in advance. However, if inevitable, such as for fixing bugs or errors or running emergency updates, or for changes that are not significant, the Company may make notification afterwards.
② The Company may discontinue all its services if it is unable to provide the services any more due to significant business reasons such as closure of business due to business transfer, division, or merger expiration of the service contract; noticeable decrease in profit from the service; need to reduce the operating cost of existing versions due to launch of a new version, etc. In such a case, the Company shall make notifications of the discontinuation date, reasons for discontinuation, compensation terms, and other necessary details on the Company's website or the Application download screen in the Open Market no later than 30 days before the discontinuation date.
③ In the case of Paragraph 2, the Company may accept or refuse the User's refund request in accordance with the criteria set out in Article 13.
Article 10 (Collection of Information, etc.)
① The Company may collect and utilize Mobile Device information (settings, specifications, operating system, version, etc.) of the User except the personal information for smooth and stable operation of the services and improvement of the service quality.
② The Company may request additional information from the User for the purpose of improving the services or introducing new services to the User. The User may accept or reject the request, and when the Company makes such a request, it shall notify the User that he or she may reject the request.
Article 11 (Purchase, Use Period, and Use of Paid Contents)
① Paid Contents purchased by the User through the services shall only be available on the Mobile Device where the Application was downloaded or installed.
② The paid Contents purchased by the User shall be available for use during the period specified at the time of purchase. However, if the service has been discontinued pursuant to Article 9
(2), availability of the paid Contents without a fixed period of use shall last up to the date of service discontinuation specified in the notification of service discontinuation.
Chapter 5 Withdrawal from Subscription, Refund of Overpayment, and Termination of Service Use Contract
Article 12 (Payment)
① In principle, billing and payment for the purchased Contents shall be subject to the policies and methods prescribed by the mobile carrier, Open Market operator, etc. In addition, the payment limit for each payment method may be granted or adjusted in accordance with the policies of the Company, Open Market operator, or the government.
② If the User is to pay for the Contents in a foreign currency, the actual charge may be different from the price displayed in the service shop due to the current exchange fee, etc.
Article 13 (Withdrawal from Subscription, etc.)
① The User who has entered into a contract for the purchase of paid Content with the Company may withdraw from the contract within seven days from the contract date or the starting available-for-use date of the Content, whichever is later, without any additional fees or penalties.
② The User may not withdraw from subscription pursuant to Paragraph 1 against the intention of the Company in the following cases. However, in the case of a contract for divisible Contents, the User may withdraw from the contract for the portions that do not fall under any of the following.
1. Paid Content used or applied immediately after purchase
2. Content whose additional benefits provided have been used
3. Content for which unpacking can be considered as use or unpacked Content whose benefit is determined upon unpacking
4. If the Content has been used after purchase
③ For the Contents for which withdrawal from subscription is impossible under the provisions of Paragraph 2, the Company shall clearly display the fact where the User can easily see it, provide trial products for the Content (temporary use service, trial version, etc.), or if it is difficult to provide such services, shall provide information on the Content so that the User's right to withdraw from subscription is not interrupted. If the Company fails to take such measures, the User may withdraw from subscription despite the reasons for restriction of withdrawal specified in Paragraph 2.
④ Notwithstanding Paragraphs 1 and 2, if the paid Content that the User has purchased is different from the provided description or advertisement, or if it does not conform to the contract of purchase, the User may withdraw from the subscription within 3 months from the date when the Content became available or within 30 days after discovering or being informed of such a fact.
⑤ If the User withdraws from the subscription, the Company shall verify the purchase details through the platform operator or Open Market operator. The Company may also contact the User through the information provided by the User to confirm justifiability of the reason for withdrawal and may require further evidence.
⑥ If withdrawal from subscription has been completed pursuant to Paragraphs 1 through 4, the Company shall immediately recover the paid Content from the User without delay and refund the money within three business days. In this case, if the Company delays the refund, it shall pay a delay interest calculated by multiplying the delayed period by the interest rate prescribed in Act on the Consumer Protection in Electronic Commerce, etc. and Article 21-3 of the Enforcement Decree of the same Act.
⑦ If a minor concludes a purchase contract without consent of his or her legal representative, the minor or legal representative may cancel the contract with the Company. However, the contract cannot be canceled if it falls under the following cases.
1. If a minor made the payment by a debit card in his or her own name within the balance of the account on his or her own mobile phone
2. If a minor made the payment to use a dictionary by a credit card or debit card in his or her parent’s name on his or her own mobile phone Here, the Company may require separate proofs to confirm the use of the dictionary.
3. If a minor made the payment on his or her parent’s mobile phone
4. If a minor has purchased the Content by using a property which he has been permitted by his/her legal representative to dispose of within the scope specified by the latter or if a minor deceived the Company to believe that he or she is an adult or that there was consent of the legal representative
⑧ Whether the buyer in the Content purchase contract is a minor shall be determined based on the Mobile Device on which the payment was made, information of the person who made the payment, and owner of the means for payment. In addition, the Company may request documents to prove the legal representative or minor in order to determine if the cancellation was appropriate.
⑨ If there are serious defects in the main functions such as in the following Clauses and the Company fails to provide a solution to the problem or an expected date of resolution within seven business days, the User may cancel the contract.
1. If the paid dictionary the User has purchased does not operate properly
2. If the search result of the paid dictionary the User has purchased cannot be normally accessed
3. If the paid Content the User has purchased cannot be downloaded or installed properly
⑩ If the Company terminates an existing service and releases a similar new service, it may provide the Content replacing the User's existing purchase in the form of a redemption code. If the User refuses such replacement, he or she may cancel the contract and shall receive a refund for the cancellation in accordance with the following conditions.
1. Less than one month from the purchase date: 80 percent of the purchase price
2. One to three months from the purchase date: 60 percent of the purchase price
3. Three to six months from the purchase date: 40 percent of the purchase price
4. Nine to twelve months from the purchase date: 20 percent of the purchase price
5. Twelve months or more from the purchase date: No refund
⑪ If a User using a Samsung Mobile Device discovers in Galaxy Apps a free version of paid Content he or she has purchased in an Open Market, he or she may or may not cancel the contract according to the following conditions. During the course of cancellation, the Company may request proof documents to confirm the conditions.
1. If the User purchased the paid Content from an Open Market on a Mobile Device made by another manufacturer and later switched to a Samsung Mobile Device: Cannot cancel the contract
2. If the User purchased the paid Content from an Open Market using a Samsung Mobile Device and later found a free version of the same Content provided in Galaxy Apps: Can cancel the contract
⑫ If the User has purchased paid Content then later purchased the same paid Content included in a different version of the service provided by the Company, he or she may cancel the contract. In this case, the User may select the services to cancel.
⑬ If the User is no longer able to use the service in his or her country of residence due to studying abroad, immigration, etc., he or she may cancel the contract and get a refund in accordance with the following conditions.
1. Less than one month from the purchase date: 80 percent of the purchase price
2. One to three months from the purchase date: 60 percent of the purchase price
3. Three to six months from the purchase date: 40 percent of the purchase price
4. Nine to twelve months from the purchase date: 20 percent of the purchase price
5. Twelve months or more from the purchase date: No refund
Article 14 (Refund of Overpayment)
① In the event of overpayment, the Company shall make a refund to the User. However, if overpayment is caused by negligence of the User without any intention or negligence on the part of the Company, the User shall bear part of the actual refund within a reasonable range.
② Payment via the Application shall be subject to the payment methods provided by the Open Market operator, and in the event of overpayment, the User shall request a refund to the Company or Open Market.
③ Telecommunications charges (phone call, data charge, etc.) incurred from downloading an Application or using the network service may not be applicable for a refund.
④ Refund shall be based on the refund policy of the Open Market operator or Company according to the operating system of the Mobile Device for using the service.
⑤ The Company may contact the User through the information provided by the User to process refund for Overpayment and may request any necessary information. The Company shall refund the overpayment within three business days of receiving the information necessary for the refund from the User.
Article 15 (Termination of Contract, etc.)
① If the User does not want to use the service, he or she may terminate the contract by deleting the Application at any time. Once the Application is deleted, all the usage information of the User in the service is deleted and cannot be recovered.
② In the event that there is a serious reason for which the User cannot maintain the contract, such as the user committing an act prohibited by this Agreement or the related operating and service policies, the Company may suspend the User’s use of the service for a certain period of time or terminate the service use contract after a reasonable period of notice.
③ Refund and compensation for damage under Paragraphs 1 and 2 shall be handled in accordance with Guidelines for Protection of Contents Users.
Chapter 6 Others
Article 16 (Compensation for Damage)
① The Company or User shall be liable for any damage to the other party caused by breach of this Agreement. However, this is not applicable if there is no intention or negligence.
② If the Company has entered into a partnership agreement with an individual service provider and provides individual services to the User with the User’s consent to the terms and conditions of such services, the individual service provider is responsible for any damage to the User caused by its own intention or negligence.
Article 17 (Disclaimer)
The Company shall not be liable for any obstruction in using the Application whose cause is attributable to the user.
① The Company shall not be liable for any failure to gain expected profit by the User from using the Applications or services nor shall it be liable for damage resulting from data obtained through the service. The Company shall not be responsible for reliability or accuracy of the information posted by the User.
② The Company has no obligation to intervene in any dispute that occurs between Users or between a User and a third party while using the service and shall not be liable for any damage caused by such disputes.
③ The Company shall not be liable for any damage incurred as a result of the User's leakage or provision of personal information to others.
④ The Company shall be exempt from the obligation to provide the services in cases where it cannot provide the services due to natural disasters or other force majeure.
⑤ The Company shall not be liable for damage caused by maintenance, replacement, periodic inspection, or construction of the service facility or any other equivalent reasons. However, this is not applicable if such damage is caused by intention or negligence on the part of the Company.
⑥ The Company shall not be liable for any disruption of the services caused by intention or negligence of the User. However, this is not applicable if there is inevitable or legitimate reasons for the User.
⑦ The Company shall not be responsible for reliability or accuracy of the information or materials posted by the User in connection with the service except in cases of intentional or serious errors made by the Company.
⑧ The Company shall not be liable for any damage incurred by the User in connection with use of the services provided free of charge. However, this is not applicable if such damage is caused by intention or serious mistake on the part of the Company.
⑨ The Company shall not be liable for the User’s failure to gain expected profits or loss of profits in using the service.
⑩ The Company shall not be liable for loss of the Contents that the User produces while using the service. However, this is not applicable if such damage is caused by intention or negligence on the part of the Company.
⑪ The Company shall not be liable for any third party payment that occurs due to the User's mismanagement of his or her password to the Mobile Device or passwords provided by Open Market operators. However, this is not applicable if such damage is caused by intention or negligence on the part of the Company.
⑫ The Company shall not be responsible for the User’s inability to use all or part of the functions of the Contents due to change in his or her Mobile Device, mobile account number, operating system (OS) version, or communications carrier or due to overseas roaming. However, this is not applicable if such damage is caused by intention or negligence on the part of the Company.
⑬ If the User deletes the Contents or account information provided by the Company, the Company is not responsible for the results. However, this is not applicable if such damage is caused by intention or negligence on the part of the Company.
⑭ The User’s opinions expressed or revealed through information, etc. are irrelevant to the views of the Company, and the Company does not have any responsibility whatsoever for the products or information provided by the User.
Article 18 (Notification to User)
① When sending a notification to the User, the Company may use the User’s personal information such as e-mail address acquired by a legitimate method.
② If the Company notifies all Users, the Company may substitute the notification in Paragraph 1 by posting on the Company's website or displaying a pop-up screen for more than seven days.
Article 19 (Grievance Handling and Dispute Resolution)
① The Company shall operate a dedicated team of staff to handle User opinions and complaints.
② If the Company recognizes the opinion or complaint of a User as objectively justifiable, it shall handle it promptly within a reasonable period of time. However, if it takes a long time to process such an opinion or complaint, the Company shall notify the User of the reason for the time requirement and processing schedule in accordance with Article 18.
③ If a dispute arises between the Company and User, necessitating involvement of a third party dispute resolution body to resolve it, the Company shall faithfully demonstrate the measures taken to the User such as restrictions on use and comply with the mediation by the resolution body.
Article 20 (Governing Law and Jurisdiction)
① Any lawsuit concerning this Agreement shall be governed by the Statutes of the Republic of Korea.
② Seoul Central District Court shall have the exclusive jurisdiction over all lawsuits relating to this Agreement.
Selvas AI Inc.
20F Daerung Techno Town 18th, 19, Gasan digital 1-ro,Geumcheon-gu, Seoul, KOREA (08594)
Tel. 02-852-7788 Fax. 02-2629-4586Email. support@selvasai.com