Selvas AI INC. (hereinafter “Company”) always puts its best efforts to protect the personal information of its users. The Company considers the protection of personal information saved under the Application as a significant necessity.
This Personal Information Policy will be effective on April 6, 2020, explains why this service collects information as well as what measures are taken to handle the collection and contents of user data.
1. Personal Information Collection Items and Means of Collection
The Company collects and saves information at customer inquiry menu to provide better service to users.
(Required): Email address.
(Optional): User name, device model name, OS version
2. Purpose of Utilizing Personal Information
The Company only utilizes user’s personal information as it is referred below.
① To provide various services of Application to users
② To process complaints requested during use of the services
③ To disseminate notifications
3. Period of Possession and Utilization of Personal Information
The Company restrictedly utilizes users' personal information while providing an Application service. The personal information will be eliminated without delay if (i) users request the cancellation of an agreement of personal information collection and utilization; (ii) when the purpose of collections and utilizations is accomplished.
4. Procedures and Measures of Personal Information Deletion
The procedures and measures of personal information deletion are as follows:
nformation provided by users will be deleted after being saved for a certain time based on information protection reasons in accordance with Company policies and other applicable law by moving separately to the special DB after accomplishing the purposes.
Personal Information saved as electronic files will be deleted by using tactical measures thus the electronic files will be irreproducible
5. User's Rights
Every user has the following rights (legal guardian for a child below the age of 14)
A. Rights to receive information
The company will notify the user of legal issues and obtain consent before processing the personal information.
B. Rights to view and correct
A user can view or correct their personal information through sending request by email to Personal Information Representative
C. Rights to delete and revoke consents
A user can delete their personal information anytime or revoke consent on the personal information collection and use through sending request by email to Personal Information Representative.
D. Rights to raise complaints to the privacy supervision authority in relation to personal data processing if they reside in EU countries.
6. Provision of Personal Information to others
The Company will only use personal information of users within a scope mentioned under the section entitled "Purpose of Utilizing Personal Information," and moreover, in principle, the Company does not disclose personal information. However, below references are exceptions.
7. Children and Protection Policy (Minor or Under Age User Policy)
The service is not to be used by children under the age of a full 14 years old. The Company will not gather personal information from children under 14 years old. The Company will take actions to delete information if the Company discovers that it has collected personal information from a user under the age of 14.
8. Do Not Track
Company does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.
9. Issues Related to Personal Information Transfer to Abroad
B. The following EU user's personal information is transferred out of EU.
① Personal service: Email address, User name, device model name, OS version
C. In case that the company transfer the user's personal information out of EU, then the personal information is protected and the EU's general personal data protection regulation(GDPR) is complied with on the following basis
The company provide service in Korea where the main office is located, and operates no branch in EU. Thus, transfer of personal information to Korea is unavoidable for service, and if you do not accept it, no service will be provided for you
10. Customer Service on Privacy
If you have any questions or need assistance with the protection of personal information or require customer support, please contact the person designated below.
▶ Personal Information Representative
- Name: Linda Mihyeong Kim
- Email: email@example.com
Please do not hesitate to contact us should you have any concerns or questions regarding Privacy issues.